Miguel Rios
CV
Master CV · Berlin · 2026
Experience that connects evidence with action.
Almost two decades across product, customer experience, UX strategy, research, analytics and cross-functional leadership.
Product, CX and UX strategy
I identify where customers, users and teams struggle, stop or fail in complex digital journeys, then connect qualitative evidence, behavioural data and operational realities to clearer product decisions. My experience spans regulated fintech, enterprise platforms, healthcare IT, mobility, B2B SaaS and telecom.
10 → 3 minregulated onboarding
3×successful activations
+50%validation success
−80%human-error-related drop
3.5 → 4.2Android app rating
3.8 → 4.8iOS app rating
This public CV uses confidentiality-safe descriptions. Proprietary client and employer materials are intentionally excluded.