Miguel Rios · Profile

CV

CV · Berlin / Germany remote · Updated 19 October 2026

Experience that connects evidence with action.

Product, UX, customer experience, research, analytics and operations. Open to permanent, contract and fixed-term roles.

Product, CX and UX strategy

I identify where customers, users and teams struggle, stop or fail in complex digital journeys, then connect qualitative evidence, behavioural data and operational realities to clearer product decisions. My experience spans regulated fintech, enterprise platforms, healthcare IT, mobility, B2B SaaS and telecom.

10 → 3 minregulated onboarding
3×successful activations
+50%validation success
−80%human-error-related drop
3.5 → 4.2Android app rating
3.8 → 4.8iOS app rating

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